Every admissions call answered, every fee reminder sent, while the office runs the school.

Three workflows, end to end

1. Admissions season without the missed calls

A parent calls during morning assembly about classes, fees and the admission date. Mivo answers in Telugu, Hindi or English from facts the principal approved, creates the enquiry with the child's class and the parent's number, and books a campus visit on the admissions calendar. The counsellor sees it on her phone with the parent's questions written down.

2. Fee reminders that reach the right parent

Term fees due create a reminder from the school number with a UPI link; the payment marks the fee collected against the student. The accounts desk works a list of what is still due, not a ledger.

3. Transport, timing and event queries

"Which bus covers our area?", "is tomorrow a holiday?", "when is the PTM?" are answered from the knowledge base per branch. Anything else is handed to the office with the question written down, never left unanswered.

What the template sets up

An admissions pipeline (Enquiry, Visit booked, Form submitted, Admitted, Declined), ticket types for transport, fees and complaints, appointment types for campus visits and parent meetings, branches, and FAQ starters on admissions, fees, timings and holidays.

A note on calling parents

Calls to parents who enquired are allowed under TRAI rules only within the enquiry window or with recorded consent. onemivo records each enquiry and its time, and campaign calls go only to those parents, from a registered 140-series number.